Terms & Privacy

Who we are

The basics.

This site and the services described on it are operated by IWoC Voice & Legacy Group LLC, doing business as The Shaun J. Morris Company, based in North Carolina, United States.

For questions about these terms, write to shaun@shaunjmorris.com. For support questions, write to support@shaunjmorris.com.

What you are purchasing

The Threshold Walkthrough™ — a ninety-day arc.

When you purchase the Threshold Walkthrough™, you receive:

• Access to the Threshold Compass™ instrument, delivered six days before your scheduled walkthrough
• A live 90-minute walkthrough session on a shared canvas
• A written Business Read™ delivered three to five days after the session
• Compass returns at Day 30 and Day 90
• A recording of the live session

The walkthrough is observational and recognition-focused. It is not consulting, coaching, therapy, legal advice, financial advice, medical advice, or business optimization. We make no guarantees about specific business outcomes, revenue changes, or operational improvements. The work surfaces what is true; what is done with that recognition belongs to you.

Refunds and cancellations

Full refund up to 48 hours before your Week 0 access email.

Our refund policy is published in full at walkthrough.shaunjmorris.com/refund-policy. In short: full 100% refunds are available up to 48 hours before your Week 0 access email arrives (8:00 AM Eastern, Day -5). Once that email is sent, the instrument has been delivered and refunds are no longer available.

Intellectual property

Our methodology and language are proprietary.

The following are trademarks and proprietary intellectual property of The Shaun J. Morris Company:

• Threshold Walkthrough™
• Threshold Compass™
• Business Read™
• Owner Return Portal™
• Threshold OS™

The structure of the Business Read™, the Threshold Compass™ questions, the operational frameworks, and the specific recognition language used in our work are for your personal and internal business use only. You may reference your own Business Read™ in conversations and decisions inside your business. You may not repackage, resell, license, train AI systems on, or commercially redistribute these materials, methodologies, or language without our written permission.

You retain full ownership of the information you share with us about your business. We retain ownership of how we observe, structure, and write about what you share through our methodology.

Privacy — what we collect

The data you share with us, and what we do with it.

When you engage with our work, we collect:

• From the walkthrough entry form: your name, email, business name, role, and your reflective answers to two prompts
• From Stripe (our payment processor): payment information, billing details, and transaction records; this data is held by Stripe and we receive only what is necessary to confirm payment
• From Calendly (our scheduling tool): your selected walkthrough date and time, and any answers to scheduling-specific questions
• From the Threshold Compass™: your responses to the Compass questions across pre-walkthrough, Day 30, and Day 90 returns
• During the walkthrough session: a recording of the live session, observations captured on the shared canvas, and notes used to produce your Business Read™
• From standard web infrastructure: basic visitor analytics (IP address, browser type, pages viewed), used only to understand surface performance — never sold, never used for advertising

We use this information solely to deliver the work you have purchased and to communicate with you about it. We do not sell your data. We do not share it with marketing partners. We do not use it to train external AI systems.

Privacy — how we handle it

Confidentiality is the default.

Everything you share with us about your business — what feels heavy, what is slipping, what surfaces during the walkthrough — is treated as confidential. We do not share specifics about your business, your patterns, or your Business Read™ publicly, with other clients, or in promotional materials, unless you give explicit written permission.

If we use anonymized patterns from our work (for example, in essays, social posts, or pattern libraries), we strip all identifying details — no names, no business names, no specific identifiers. If you ever recognize yourself in something we have published and would prefer it not be referenced even anonymously, write to shaun@shaunjmorris.com and we will remove it.

You have the right to request a copy of the data we hold about you, to ask us to correct anything inaccurate, and to request deletion of your data after our engagement ends (subject to legal record-keeping requirements for tax and payment records, typically held for 7 years).

Third-party services we use

The infrastructure behind the work.

We rely on the following third-party services to deliver the work. Each has its own privacy practices, which apply to the data shared with them:

• Stripe — payment processing
• Calendly — scheduling
• Netlify — website hosting and form submissions
• Google Workspace — email and document storage
• Zoom (or comparable) — live video sessions

We choose services with serious privacy practices and require them to handle your data responsibly. None of these services receive your data for marketing or analytics resale.

Liability

The honest boundary on what we can promise.

The Threshold Walkthrough™ is an observational and recognition-focused service. We will deliver the components described above with care and integrity. We make no warranties, express or implied, about specific outcomes — including but not limited to revenue, operational efficiency, team performance, personal wellbeing, or business growth — that may or may not result from engagement with our work.

To the maximum extent permitted by applicable law, our total liability arising from or related to your engagement with our work is limited to the amount you paid for the service. We are not liable for any indirect, consequential, special, or punitive damages.

Nothing in these terms limits liability for fraud, willful misconduct, or any other liability that cannot be excluded under applicable law.

Governing law

The legal jurisdiction.

These terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict of laws principles. Any disputes arising from or related to these terms or our work will be resolved in the state or federal courts located in North Carolina.

Changes to these terms

If something material changes, we will tell you.

We may update these terms occasionally as the work evolves. Material changes that affect what you have purchased will be communicated directly to active and recent clients. The most current version of these terms always lives at this URL with the last updated date below.

Contact

If something feels unclear.

This work depends on trust. If anything in these terms feels unclear, off, or worth a conversation, write directly. Most questions resolve with a single email.

For legal or terms questions: shaun@shaunjmorris.com

For support, refund, or operational questions: support@shaunjmorris.com

This page is a working summary of our agreement with you. It is written to be read, not to be intimidating. If you ever want clarification on a specific clause, ask. We will explain in plain language.